What the Court of Appeal decided
The claimant brought a nuisance claim about Japanese knotweed. The council argued he should first have used its internal complaints procedure. The Court of Appeal, with the Master of the Rolls giving the leading judgment, held that the court can stay proceedings or order the parties to engage in non-court dispute resolution. It declined to treat the earlier statement in Halsey v Milton Keynes General NHS Trust that parties cannot be compelled to mediate as binding.
The court did not set fixed rules. Whether to order ADR depends on the circumstances, including the form of process, the cost and the likelihood of resolution, and whether the order is proportionate to the legitimate aim of settling disputes fairly and quickly.



